A few weeks ago I connected with Diane Chehab on Twitter who is an official representative for the MTA (NYC subway transit system) who helps customers and answers questions. I was interested to hear more about how the MTA is talking to customers online and using social media so I interviewed her to hear more. [...]
All posts tagged MTA
MTA Online – How The NYC Subway Transit System uses the Internet and Social Media
Posted by Eric Friedman on April 3, 2009
http://www.ericgfriedman.com/2009/04/03/mta-online-how-the-nyc-subway-transit-system-uses-the-internet-and-social-media/
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Eric Friedman is Director of Business Development at foursquare in NYC.
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