As you may know, Dell computers can only be purchased via the web or phone. Combined with their made-to-order computers, Dell has made a lot of money with this cost-saving process of remote sales. In addition to creating reliable products, a company like this must have competent customer service and sales representatives. Sadly, that’s not [...]
My Own Dell Hell
http://www.ericgfriedman.com/2007/12/02/my-own-dell-hell/
Google Alerts & Feedburner’s RSS
From a marketing perspective, I think RSS will ultimately replace email marketing and other forms of “elected” customer communication. For example, instead of receiving emails from your favorite brands and stores on a monthly or weekly cycle, RSS marketing will allow customers to receive updates only when there is relevant news such as a sale [...]
http://www.ericgfriedman.com/2007/08/01/google-alerts-feedburners-rss/
Branded Fireworks: Macy’s Fourth of July in NYC
Thank you Macy’s for another great year of Fireworks! If I get a chance, I’ll buy something at your store some time soon… By the way, Picassa is amazing. [tags] macy’s fireworks, fourth of july, 4th of july, new york city, nyc, marketin.fm, branded fireworks [/tags]
http://www.ericgfriedman.com/2007/07/05/branded-fireworks-macys-fourth-of-july-in-nyc/
7-Elevens Converted to Kwik-E Marts for Simpsons Movie
To promote the upcoming Simpsons movie, select 7-Elevens will be disguised as Kwik-E Marts in New York, LA, and San Francisco. I love this idea. Fans of the Simpsons are likely to appreciate the creativity and brilliance in this unconventional marketing idea. Moreover, those who are unfamiliar with the inside joke will inevitably seek an [...]
http://www.ericgfriedman.com/2007/07/04/7-elevens-converted-to-kwik-e-marts-for-simpsons-movie/
Eco-Friendly Branding Poll – PLEASE VOTE!
A Fortune 500 company wants to re-brand an environmentally-friendly, less-expensive-than-the-industry-standard product using the made-up adjective “environomic” to convey this idea. Their marketing is strictly B2B and will mostly take place in industry magazines and at trade shows. Please let us know what you think: [tags] environomic, eco-friendly, environmental, branding, taglines, polls, marketing.fm, marketing [/tags]
http://www.ericgfriedman.com/2007/06/21/eco-friendly-branding-poll-please-vote/
JetBlue Remains A Superior Brand
I flew up to Burlington, VT last Friday evening to attend a college re-union. After promptly boarding the plane, our flight was delayed for three and a half hours on the runway! The flight to Burlington is only 35 minutes but for some reason, all of JFK was shut down. The packed plane was completely [...]
http://www.ericgfriedman.com/2007/06/06/jetblue-is-still-a-superior-brand/
Marketing.fm Podcast Interview With Kevin Roberts: Winning The Consumer Revolution
Welcome back to another Marketing Podcast at Marketing.fm In the latest Marketing.fm podcast, we had the pleasure of speaking with Kevin Roberts, CEO of Worldwide Saatchi & Saatchi Ideas Company. Marketing Podcast Download this episode (right click and save) Show Notes: Kevin’s Story: 30 years of brand marketing at Mary Quant, P&G, Gillette, Pepsico and [...]
http://www.ericgfriedman.com/2007/04/20/marketingfm-podcast-interview-with-kevin-roberts-winning-the-consumer-revolution/



